How do I redeem a gift voucher code?

You can redeem a BambooSIM voucher code to credit your account balance.

Redeem a voucher code

1. Open BambooSIM portal.
2. Go to Manage > Billing > Gift Vouchers.
3. In the Redeem section, enter your voucher code.
4. Select Redeem code.

If successful, your account balance updates automatically.

Common reasons redemption fails

• The code was typed incorrectly.
• The voucher is already redeemed.
• The voucher is expired.
• The voucher code is invalid.

If you still cannot redeem a valid code, contact support and include:

• Voucher code
• Account email
• Screenshot of the error (if available)