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Support CentreBilling and PaymentsHow long is my eSIM valid for?

How long is my eSIM valid for?

Understand BambooSIM activation windows and plan validity, including typical deadlines for Viettel, MobiFone, Japan KDDI, and fixed data travel eSIMs.

An eSIM has two separate time periods:

  1. Activation window: how long you have after purchase to connect and activate it for the first time.
  2. Plan validity: how long the data plan lasts after activation.

The exact activation window and plan validity are shown on the product page and in your order details. Those product-specific details should always be followed.

Typical activation windows are:

| Product | Typical activation window | | ------------------------------------------------ | --------------------------------------- | | Viettel | 30 days from purchase | | MobiFone | 180 days from purchase | | Japan KDDI Unlimited and one-time bundles | 180 days from purchase | | Fixed-data and most other travel eSIMs | 365 days from purchase | | South Korea SKT Unlimited and Australia Vodafone | Check the product page or order details |

Most products activate automatically when the eSIM is switched on and first connects to a supported network in the destination. The plan's advertised validity then begins according to the product rules.

This plan does not yet support top-ups or validity extensions—but it’s something we’re working on behind the scenes. If its allowance or validity ends, purchase a new plan for the destination.

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