Here are some general troubleshooting steps for BambooSIM eSIMs across devices.
Samsung
- Network Issues: Ensure globaldata is set as your APN under Connections > Mobile Networks > Access Point Names.
- No Data: Go to Connections > SIM card manager and confirm your eSIM is selected.
Google Pixel
- Data Not Working: Confirm APN is set to globaldata under Network & Internet > Mobile Network > Advanced > Access Point Names.
- Activation Issues: Try re-entering your eSIM information if activation was unsuccessful.
If issues persist, please submit a ticket.