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Support CentreTechnical SupportHow do I check if my device is unlocked?

How do I check if my device is unlocked?

Browse BambooSIM support articles about How do I check if my device is unlocked?, including setup, troubleshooting, billing help, and account guidance for.

Our eSIMs require your device to be unlocked. Follow these steps to check if your device is unlocked:

iPhone

  1. Go to Settings.
  2. Select General, then About.
  3. Scroll to Carrier Lock. If it says "No SIM restrictions," your iPhone is unlocked.

Samsung

  1. Open the Phone app.
  2. Dial *#7465625# to view lock status. If it displays "Network Lock" as OFF, your device is unlocked.

Google Pixel

  1. Insert a SIM card from another carrier.
  2. If you can make a call with the new SIM, your Pixel is unlocked.

If your device is locked, contact your carrier to unlock it before using our eSIMs.

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